• FAST FREE DELIVERYon orders over £20
  • Over 15,000 productsready for dispatch today
  • Need HELP? call us on+44 (0)1935 429646
  • Super easy orderingonline, phone or in store

ORDER PROCESS

MD Racing Products aims to make ordering as simple and efficient as possible. To place your order via:

Email: Send your orders to sales@mdracingproducts.co.uk.

Phone: Call our dedicated Sales team on 01935 429 646 Mon-Fri 8am-5.30pm Sat 9am-3.00pm.

Fax:      Send your order to 01935 431 271 24hrs a day 7 days a week.

Mail:    MD Racing Products Limited, Units 2-3 7 Armoury Road, Lufton Trading Estate, Yeovil, BA22 8RL.

Where possible please order by quoting our part numbers as this saves time and helps eliminate errors.

Trade Website:

A B2B website is now available for all trade customers. www.mdracingproductsb2b.co.uk

If you would like your account set up for online access and ordering please email pete@mdracingproducts.co.uk or call us on 01935 429646. The website will also allow you to check stock levels and retail prices alongside your cost price.

 

Retail Terms and Conditions for Orders

The terms and conditions below apply to all orders by retail customers howsoever placed.

In placing an order you agree to these terms and conditions. No other terms, written or oral, nor any previously published terms and conditions shall apply whatsoever and these terms are subject to the interpretation of English Law and the governance of the Courts of England and Wales.

In these terms ‘we’ & ‘us’ mean M D Racing Products Ltd. ‘You’ and ‘your’ mean the Customer.

Description:

MD Racing Products operate a continual policy of product development and reserve the right to alter the specification without prior notice. It is your responsibility to ensure the correct description, (including specification, or part number) of the goods ordered is notified with the order. The goods are supplied to the manufacturer’s current specification and may incorporate any changes in manufacture or design of the goods at any time prior to dispatch and you shall accept the goods to the specification supplied in fulfillment of any order. We reserve the right to charge an exchange and re-stocking fee where the correct description of the goods has not been notified.

Price Changes:

Every effort is made to make sure the prices are held for the life of a catalogue, unfortunately this is not always possible. The price of the goods will be the applicable price at the time the order is placed providing the stock is immediately available. Where stock has to be ordered from the manufacturer the price may change between order and delivery. Any such changes will be to take account of changes to the price made by the manufacturer and/or any charges or increased costs of supply incurred by us. You will be notified of any such change prior to dispatch.

Payment:

Goods are supplied strictly on the ‘payment terms’ stated on the invoice. Payment shall be made at the time the order is placed. Where only part of an order is completed or supplied we will refund any over-payment. You hereby agree to reimburse M D Racing Products all fees and expenses it incurs in respect of any ‘dishonoured payment’ or other rejected payment in addition to the price of the goods, interest and other applicable charges accrued arising from the transaction or series thereof..

Title:

Title to the goods supplied shall remain vested in M D Racing Products until the goods are paid for in full.

Warranties:

Where appropriate, goods carry such warranties as are provided by the manufacturer. No additional warranties are given. Modifications and/or work to the Buyer’s specification are not warranted unless by the modifier. M D Racing Products reserves the right to either repair or replace goods which are proven to be of faulty manufacture or defective and no presumption of defect exists save as incorporated by law. All Warranties (including implied by statutory or regulatory conditions and warranties) and any liability under any claim of tort are expressly excluded from this agreement to the full extent permitted by law.

Delivery:

Whilst M D Racing Products will do our best to ensure next day delivery this is not guaranteed; once the parcel has left our premises it is the responsibility of the courier. M D Racing Products accepts no liability for late delivery. Please make sure someone is available to sign for delivery where appropriate.

If for any reason you are unable to accept delivery of the goods at the time when the goods are due and ready and notified for delivery or if the goods are returned to M D Racing Products because delivery failed or was refused, we may store the goods until their actual delivery can be made in which event you agree to pay storage charges at the rate of £5.00cu.m. per day. We will not be liable to your (or any third party) for any deterioration in or insurance of the goods.

Force Majeure:

In the event of any occurrence or event whether natural, man-made or otherwise which is outside of the control of M D Racing Products where completion of the contract is prevented, frustrated, impeded or is not reasonably practicable in the opinion of M D Racing Products, we shall be relieved of all obligations under this contract.

Shipping Costs:

Free Standard Next Day delivery Service on orders over £20.00 UK mainland.

Free Standard Two Day delivery Service on orders over £250.00 Northern Ireland, Highlands and Isles.

Free Standard Two Day delivery Service on orders over £500 European zone 1 Via DPD.

 

All UK Mainland orders below £100 will be dispatched with DPD or Yodel and charged at £5.00.

All Northern Ireland, Highland and Isle orders below £250 will be dispatched with DPD or Yodel and charged at £8.33.

Shipping costs are always applicable on Track accessories and charged at the standard rate of 75 track posts per box, 5 rolls of track tape per box.

Please allow 48 hours before contacting us about missing parcels.

Priority before 10am Mon-Fri = £18.00

Priority before 12pm Mon-Fri = £13.00

Saturday Priority before 12pm = £13.00

European delivery with DPD:

ZONE 1 (Belgium, France, Germany, Ireland, Luxembourg, Netherlands, Channel Islands)

ZONE 2 (Austria, Denmark Czech Republic, Italy, Slovakia, Spain)

ZONE 3 (Estonia, Finland, Hungary, Poland, Sweden, Slovenia Latvia, Lithuania)

ZONE 1 £20.00 up to 31 kg     2-3 Days

ZONE 2 £26.67 up to 31 kg     3-4 Days

ZONE 3 £26.67 up to 31 kg     4-5 Days

*Please note shipping costs may change throughout the year due to fluctuation in prices from carriers worldwide.

Out of Stock Items:

Where an item being ordered is temporarily out of stock the customer will be given the option of waiting until new stock is received before placing the order or reserving the goods until received. If goods are reserved payment details will be taken at the time the order is placed but payment will not be processed until the stock is received into our possession and ready for dispatch.

Our stock availability is regularly refreshed to show the most up-to-date information. At the time of your purchase, availability will be confirmed. We are continuously working with our suppliers to ensure that there is enough stock to meet our customers demand for the item.

If the item is currently out of stock you may wish to come back to our website at a later date. As soon as more stock becomes available the site will be updated accordingly.

In the unlikely event that we are unable to supply a particular item that you have brought, we will notify you as soon as possible usually via e-mail.

You are able to check stock availability in our store by calling our Customer Service team on +44 (0)1935 429646.

Returns Policy:

Subject to ‘DOA’ returns this returns policy is implemented at the sole discretion of M D Racing Products:

  • You must include the completed returns note with all returned goods.
  • All returned goods must be in the same condition as sent and in original packaging provided.
  • All returned goods must be sent back within 7 days of receipt, any returns received after this time may be rejected or be subject to 15% handling charge.
  • Responsibility for non-receipt of returned items rests with the sender.
  • Special order items are non-refundable & non-returnable unless they are DOA.
  • Any ‘damaged on arrival’ (DOA) goods or consignment shortages must be reported by telephone immediately (no later than 24 hours of receipt of delivery) and full details of the consignment supplied at the time of reporting. Failure to report within this time limit may mean that the goods are not treated as DOA.
  • DOA goods must be returned within 7 working days of delivery.
  • A 15% restocking fee will be charged on all returned goods that were supplied correctly but are no longer required (not DOA goods).
  • Any goods incorrectly addressed by MD Racing Products Limited will be re-sent with no carriage cost payable by the dealer involved once the error has been accepted by MD Racing Products Limited.
  • Returns are not available on goods sold under special terms; e.g. end of line, discounted, promotion or special order items. Items purchased as a kit cannot be returned unless returning a complete kit.

This policy does not affect the statutory rights afforded to consumers.

MD Racing Products Address:

MD Racing Products LTD, Units 2-3, 7 Armoury Road, Lufton Trading Estate, Yeovil, Somerset, England, BA22 8RL

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Price Changes

MD Racing Products operate a continual policy of product delevopment and reserve the right to alter specification and price of any product contained within this website. All prices are inclusive of VAT.

Retention of Goods

All goods remain the property of MD Racing Products untill payment is recieved in full.

If you have any queries please call a member of our customer service team on 01935 429646 Mon - Fri 8am - 5.30pm, Sat 9am - 3pm